Payment Policy

Payment Policy (UK)

Evercrest Home Payment Policy
This Payment Policy applies to purchases made on www.evercresthome.com.

Accepted payment methods

The payment methods available to you will be shown at checkout. Depending on your device and order, these may include:

  • Credit and debit cards (e.g., Visa, Mastercard, American Express, Maestro)

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Any other local payment option (only if shown at checkout)

Currency and VAT

  • All orders are processed in British Pounds (GBP).

  • Product prices displayed on our website are shown in GBP.

  • If VAT is applicable to your order, it is included in the price shown on the product page/checkout (or shown at checkout where required).

Payment processing and security

  • Payments are processed through our checkout and our payment service providers.

  • We do not store your full card number or card security code (CVV).

  • Basic order/payment confirmation details (e.g., payment status) may be retained for accounting, customer support, fraud prevention, and order management.

Payment confirmation

After successful payment, you will receive an order confirmation email and your order will be processed according to our Shipping Policy.

Refunds and chargebacks

Refund eligibility and timelines are governed by our Return & Refund Policy. If you have a payment dispute, contact us first so we can assist and, where applicable, arrange a resolution under the Return & Refund Policy.

Contact

Store Name: EVERCREST HOME.  
Adres: iDeliverd 9065, 2 Lansdowne Rd, Croydon CR9 2ER, United Kingdom
Email: [INSERT YOUR SUPPORT EMAIL ADDRESS HERE – E.G. SUPPORT@EVERCRESTHOME.COM].  
Phone: [+442045772862]  
Customer Service Hours: [INSERT THE CUSTOMER SERVICE DAYS + HOURS HERE – E.G. MON–FRI 9:00–17:00 GMT].

For your email we will respond as soon as reasonably possible.